Play Smart. Stay in Control.

Responsible Gambling at 100cic — For Players Aged 21 +

Gambling should be entertaining and affordable — nothing more. 100cic is committed to helping Malaysian players maintain healthy habits, set clear limits and find support when it matters.

Important Notice

Gambling Is Entertainment — Not a Solution

If gambling is causing financial stress, relationship problems or mental health concerns, stop playing immediately. In Malaysia, free and confidential help is available. Talian Kasih 15999 provides crisis and welfare counselling. GamCare offers online resources in English for problem gambling recovery. You do not need to be in crisis to reach out — early contact makes a meaningful difference.

100cic is designed strictly for adults aged 21 and above. Allowing anyone under 21 to access your account is a serious breach of our Terms and Conditions and may put vulnerable individuals at risk.

Our Six Responsible Gambling Pillars

How 100cic Supports Safe Play for Malaysians

Responsible gambling is built into every layer of the 100cic experience — not added as an afterthought.

Strict Age Policy
Access is limited to adults aged 21 and above. 100cic may request age and identity verification, and account access may be restricted until the required checks are completed.

Deposit Limits

Set a firm daily, weekly or monthly MYR deposit limit before playing. Choose an amount that remains affordable after rent, food, bills, savings and family commitments are covered.

Time Controls

Decide how long a session will last and use reminders to stop on time. Regular breaks help prevent tiredness, impulsive decisions and the temptation to continue after your budget is spent.

Cooling-Off Periods

A temporary break can help restore perspective. Step away from 100cic when gambling no longer feels enjoyable or when work, sleep, relationships or financial priorities are being affected.

Self-Exclusion

Self-exclusion blocks account access for a selected period. It is intended for players who need a firm barrier and should not be treated as a pause that can be reversed on impulse.

Support Resources

Independent support can help you understand harmful patterns and plan practical next steps. Talian Kasih 15999 and GamCare are useful text-only references for confidential guidance.

Recognise the Warning Signs

When Gambling May Be Becoming Harmful

Harm can develop gradually. Take any change in your finances, behaviour or wellbeing seriously, even if individual losses appear manageable.

Chasing Losses

Increasing bets to recover money already lost or believing one more wager will fix the situation.

Spending Essential Money

Using funds intended for rent, food, education, healthcare, transport or household bills.

Hiding Your Activity

Concealing deposits, losses or playing time from family members, friends or trusted colleagues.

Ignoring Daily Life

Missing sleep, work, study, family events or other responsibilities because of gambling.

Needing Larger Bets

Raising stakes repeatedly to recreate excitement or continuing after a planned limit is reached.

Emotional Distress

Feeling anxious, irritable, guilty or hopeless before, during or after a gambling session.

Take Decisive Action

How Self-Exclusion Works

Self-exclusion is a protective measure for anyone who cannot reliably maintain personal limits.

Request the Restriction

Contact 100cic support using the plain-text email address [email protected] and clearly state that you want self-exclusion. Do not include your password or security codes.

Select an Appropriate Period

Choose a meaningful exclusion period based on your circumstances. If gambling is already causing harm, a longer restriction may offer stronger protection than a brief break.

Complete Verification

100cic may verify your identity to prevent another person from changing your account. Access will then be restricted in accordance with the confirmed self-exclusion request.

Remove Other Routes to Play

Do not create another account or use different details. Consider payment blocks, device controls and support from someone you trust to reinforce your decision.

Seek Independent Support

Self-exclusion works best alongside practical support. Talian Kasih 15999 may assist with crisis or welfare concerns, while GamCare provides problem gambling information.

Plan Before You Play

Set Limits That Protect Your Essentials

A gambling budget should come only from disposable entertainment money. It must never compete with essential costs or savings goals.

I will play only if I am aged 21 or above and legally permitted to do so.
I will set an affordable MYR deposit limit before a session begins.
I will not use credit, loans or money reserved for essential expenses.
I will not chase losses, regardless of an EPL, Liga Super Malaysia, UFC or casino result.
I will take regular breaks and stop when the planned time or spending limit is reached.
I will use cooling-off or self-exclusion if maintaining control becomes difficult.

Illustrative Budget Check

Keep Entertainment Spending Separate

This static example shows the questions to consider before setting a deposit limit. It does not collect or submit any information.

Monthly Income

Your take-home income in MYR

Use income that has already been received, not expected winnings.

Essential Monthly Costs

Housing, food, bills, transport and family needs

Include irregular commitments and a sensible emergency allowance.

Savings and Debt Commitments

Savings goals, instalments and repayments

Gambling must not delay debt repayment or reduce planned savings.

Safe rule: if a loss would affect your daily life, create stress or need to be recovered, the amount is not affordable. The appropriate gambling limit is RM0.

Confidential Help and Practical Support

You Do Not Have to Manage Gambling Harm Alone

Asking for help is a practical step, not a failure. If gambling is affecting your finances, relationships, work or mental health, stop playing and speak with an independent support service or a trusted person. If there is an immediate risk to your safety or someone else's safety, contact the appropriate Malaysian emergency service.

Talian Kasih

15999 — a Malaysian welfare and crisis support line. The number is shown as plain text and is not a clickable telephone link.

GamCare

GamCare provides English-language information about problem gambling, recovery and ways for affected family members to offer support. This is a text-only reference.

100cic Account Support

Request limits, a cooling-off period or self-exclusion using the plain-text address [email protected]. Never send a password, banking password or one-time code.

Friends and family can help by listening without judgement, protecting shared finances and encouraging professional support. They should not lend money to cover gambling losses or take control of an account to place bets on another person's behalf.

Make an Informed Choice

Return to the 100cic Homepage

Review 100cic information only when gambling remains affordable entertainment. If you feel pressure to continue, do not return to play; use a cooling-off period, request self-exclusion and seek support. For players aged 21 and above only.

Visit the 100cic Homepage

Play responsibly — 21+ only. Set affordable limits, take regular breaks and never chase losses.